Privacy Policy

My Facility Medic LLC collects the information you submit through our contact form, including your name, email address, company, phone number, and message.

We use your information to respond to your enquiry, provide our services, and communicate with you about your account and projects.

If you opt in to text messages, we collect your mobile phone number and your consent choices. We use them only to send the types of messages you agreed to, either non-marketing messages (appointment confirmations, project updates, account and billing notices, replies to your enquiry) or marketing messages (special offers, discounts, and service updates). Message frequency may vary. Message & data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use our pages. You can disable cookies in your browser settings, though some parts of the site may not function correctly if you do. We do not use cookies to collect or share mobile phone numbers or SMS opt-in information.

We protect the information you provide using industry-standard safeguards, including encrypted connections (HTTPS) for all data submitted through our website, restricted internal access on a need-to-know basis, and secure, access-controlled storage. No method of transmission or storage is completely secure, but we review our practices regularly and will notify affected users promptly in the event of a breach affecting personal information.

For questions about this policy, contact My Facility Medic LLC at service@myfacilitymedic.com or 844-393-9600.